Back to Privacy PolicyBindy

Subprocessors

Last updated: 3 May 2026

To operate Bindy we rely on a small set of trusted vendors. The table below lists every service that may process your personal information, what they do, and where their infrastructure sits. Adding a new subprocessor or making a material change requires updating this page first. Questions? Email privacy@bindy.au.

Purpose
Primary database, file storage, and authentication
Data processed
Account credentials, business profile, tender activity, AI bid drafts, uploaded documents
Location
Sydney, Australia (ap-southeast-2)
Purpose
Web application hosting and global edge network
Data processed
Request logs (IP, path, response time)
Location
Sydney edge for AU traffic; control plane in the US
Purpose
AI bid generation, document analysis, and chat
Data processed
Tender content, your business profile, the prompts and outputs of bid drafts
Location
United States
Purpose
Subscription billing and payment processing
Data processed
Email, billing name, payment method, invoice history (ABN if provided)
Location
Australia (Stripe AU entity) + US
Purpose
Transactional email delivery (alerts, digests, receipts)
Data processed
Email address, name, message content of emails we send
Location
United States

Cloudinary

Privacy policy
Purpose
Image hosting (logos, brand assets, illustrations on the site)
Data processed
Public image assets only — no customer PII
Location
Global CDN; primary US
Purpose
Internal operational alerting (scraper failures, deploys)
Data processed
No customer data — only system status messages between Bindy engineers
Location
Cyprus / Dubai
Purpose
Production error monitoring and alerting
Data processed
Stack traces, request URLs, user ID (UUID — not personal data), error context. PII is filtered out by default.
Location
United States (sentry.io)

Bindy is the data controller. Each subprocessor above acts as a data processor under our agreements. Our right-to-access and right-to-deletion endpoints (Settings → Your data) reach all customer-data systems above; export your data or close your account at any time without contacting us.